About FCL
A courier desk for online sellers, run from Karachi
We are not a carrier. We are the desk between you and thirteen of them, and we keep the paperwork and the money straight.
Why FCL exists
A seller shipping fifty parcels a month cannot get a decent rate from a courier on their own, and cannot afford to hold accounts with five of them. So they take whatever one courier offers, and absorb whatever that courier does to their cash.
FCL pools that volume. You get rates that a small seller would not be offered, a choice of courier on every parcel, and one ledger instead of five statements that never quite add up.
How we work
We book your parcel with the courier you choose, hand it over, and follow it. When the courier settles the cash they collected, we credit it to your wallet the same day, deduct what was agreed, and pay out to your bank with an invoice you can check line by line.
If something goes wrong, you hear it from us first. A failed delivery, a weight dispute, a parcel that has stopped moving: it shows up in your portal the day we learn of it.
What we are
- Based inKarachi, Sindh
- We serveSellers across Pakistan
- Courier networks13
- We are the carrierNo
- Office hoursMon–Sat, 10am–7pm
Returns come to us
Returned parcels are received and logged at our own shop in Karachi, not left floating in a courier warehouse. You see a return in your portal the day it arrives, and collect it during office hours.
How we behave
Three things we hold to
No hidden deduction
Every rupee taken off your cash has a line, a reason and a date. If we cannot explain a charge on your invoice, it should not be there, and we will take it off.
The courier's own words
We pass on what the courier reports, including the unflattering parts. A sanitised tracking page helps nobody decide anything.
A person answers
One number, during office hours, and somebody who can actually look up your parcel. Not a ticket queue.