What you get
Everything you need to ship, in one portal
Booking, tracking, printing, returns and money. No spreadsheets on the side, and no courier panel to log into separately.
Book with any courier
One form for all thirteen networks. Your own rate for each one is on screen before you choose, so you pick on price and performance rather than habit.
Three services
Overnight, detain and overland, offered only where the courier and your rate card actually allow it. The form never lets you choose something that would be refused.
Tracking that tells the truth
Statuses come straight from the courier, in the courier's own words, including the reason a delivery was not completed.
Labels and load sheets
Print a single label or a batch. Load sheets carry your shop details for the rider to sign, and any sheet can be reprinted later.
Bulk booking
Tick the parcels, book them together, then print all the labels and one load sheet in a single step.
Wallet and invoices
A running ledger of every credit and debit with a reason. Each payout closes a period and produces an invoice that balances.
Returns recorded on arrival
When a parcel comes back we log it the day it reaches our shop, so it appears in your portal before you come for it.
Weight you can dispute
Three weights side by side: what you declared, what we weighed, and what the courier charged for. Nothing is deducted quietly.
Customer history
How many parcels a phone number has taken and how many came back, before you send the next one.
Shopify app
Install the FCL app in your Shopify admin and book store orders without typing the customer in again.
Courier and city performance
Delivery success by courier and by destination, built from your own parcels rather than a brochure.
Access you control
Staff logins see only what you allow, and every sensitive action is recorded with who did it and when.
Services
Three ways a parcel can travel
Which ones you can use depends on the courier and on the rate card we agree with you. The booking form only offers what is actually available.
Overnight
The fastest service a courier offers on that route, usually next-day between major cities. Best for light, high-value parcels where a day matters.
Detain
For heavier parcels, from around three kilos upward. Slower than overnight, and priced for weight rather than speed.
Overland
Road freight for bulky consignments. The cheapest per kilo, and the right choice when the parcel is large and the delivery date is flexible.
Shopify
Book your store orders without typing them twice
The FCL app sits inside your Shopify admin. New orders appear as a list with the customer, the address and the amount already filled in. Tick the ones you want, set the weight for all of them at once, and book.
- Only the couriers and services on your own rate card
- The service follows each parcel's weight automatically
- Cash on delivery carried over from the order, and editable
- City matched by name, so you rarely pick it by hand
Also in the portal
- Pickup addressesRegistered with each courier
- Blocked routesHidden before you book
- Action requiredCourier asks, you decide
- Received at FCLParcels and returns logged
- Excel exportAny filtered list
- Audit logWho changed what, and when