What we collect

Your business and contact details, your bank details for payouts, and the details of every parcel you book, including your customer's name, phone number and address.

Why we hold it

To book parcels, track them, settle your money, and keep the records the law requires us to keep. We do not sell your data and we do not use your customer lists for anything other than delivering your parcels.

Who we share it with

Your customer's name, phone number and address go to the courier carrying the parcel, because the parcel cannot be delivered otherwise. Nothing else is shared except where the law requires it.

How it is protected

The portal runs over an encrypted connection. Bank details can be set once by you and changed afterwards only by us, with a recorded reason. Sensitive actions are logged with who did them and when.

How long we keep it

Parcel and financial records are kept for seven years, as tax law requires. You may ask us to close your account at any time; records we are obliged to keep will be kept, and the rest removed.

Your choices

Ask us for a copy of what we hold about you, or to correct anything that is wrong, by emailing info@fclcourier.pk.